money embezzlement

Complaint by:
Mohamed Yussri

Against edfa3ly

Status : Pending

for order 702695 i had used service to get from by " best offer" from the seller from ebay, i had tall to get it for 490$ if the seller refuse they can offer for 500$ they replay after 2 days and tall me the seller refused for 490$ and accept for 500,i confirmed the order and accept, today30/9/2017 i had got my order and found a bill in the package from the ebay seller and that order for 490$and they had embezzled 10$,secondly they calculate the international shipping for 4kg, after receiving the package and weighting it, it weight a 2,64KG other, after calling customer service by phone they tell me they can't edit the weight, but for bill, they order from me to send a photo to the. m on WHATS APP, and i had done, but they give me a yahoo email to send the problem to it, then they tell me that i had received my order, and no replay from them again