Undelivered Package

Complaint by:
Ahmed Attia

Against Jumia Egypt

Status : Pending

I placed an order in the 29th of July. I was told it would take 3 to 8 days and here we are over two weeks later with no delivery. I contacted their Twitter account earlier today and was told the package would be delivered today as per the delivery company's (Aramex) tracking status. I paid a lot of money and expected at least some concern for my order. That's the issue with prepaid services in Egypt; once they have the money there's no concern for the service.