Filter By



Delayed delivery

By Hassan Kaserz. On June 23rd, 2017 At 04:10


Against edfa3ly

Status: Pending


Order # 652066 was supposed to be delivered on the 22nd of June between 10 AM and 7 PM, yet the courier never contacted me, and none of my e-mails has been responded to. I just want my item before EID as promised by them and "scheduled" by me. I really wonder why they don't just fill me in on the courier information so I can just contact them myself. I don't want to wait another week to get my item, it'd be unnecessary specially that on the site it says it is ready for delivery with the courier


Refunding due to delivery issues

By Ahmed Sami. On June 1st, 2017 At 17:07


Against edfa3ly

Status: Pending


After I purchased an item and for it (order 636758 on edfa3ly) I called them after 10 days to ask about the order they told me that they aren't responsible for the delivery of the order as it may get Seized at the customs! so I asked for cancellation and a refund they said no problem and the refund with proceed after 2 days adn the order will be canceled >> three days now and the order status still the same not cancelled! called them again told me that the order will be cancelled after 4 pm and the refund will be processed .. still not happened!!


extremely unsatisfied customer

By Anonymous. On May 10th, 2017 At 16:55


Against edfa3ly

Status: Pending


it's been a whole week since i reported damaged items that i received in my last order. everyday i was promised that within the day my request will be processed. i paid more than 1700 l.e just shipping to receive poorly wrapped and broken useless stuff, and they wanted to compensate me 14$ for both items!! i need my money back and instantly.


Worst Scam ever

By Anonymous. On May 7th, 2017 At 09:23


Against edfa3ly

Status: Pending


If you for any reason want to have your money sucked out of your pockets, I am sure edfa3ly is the perfect place for you. I placed an order over a month ago and was promised my items would be here on the 7th of April if not before. The website promises 3-8 days delivery but now with over a month I am completely fed up with this service. They don't reply to any emails at all, and you might be thinking that the issue can be solved with their customer service you are mistaken. Prepare for the biggest false lies/information you will ever receive, every agent promising something different than the next- me being completely done with their terrible service asked for a refund and despite promised a refund, when I contacted them the next day there was no refund in process. Please don't use their service, this is simply a scheme to get money sucked out of your pockets


Cheaters

By cotemireni cotemireni. On March 21st, 2017 At 16:49


Against edfa3ly

Status: Pending


Don't order from this site. They try to suck every penny out of you. They have a shipping fee of $1.37 for every 100g (grams). I ordered a product way below 100g and they round it off to 200g. I emailed them regarding this issue and they called. Some Egyptian guy answered and said "what is the difference?". In the email I said please check this issue because i dont want to pay the shipping fees twice. Their brilliant solution was to cancel my order. Worst customer service. This is not the first time a similar problem like this has happened. EDFA3LY IS THE WORST. Here are their phone numbers: +20 114 997 0800 +20 102 711 1673 +20 100 017 6072 #cheaters #2017 #scam #worst