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Rated 1/5 based on 1 Complaints

uberr horrible service

By Amira ElGawad. On October 7th, 2016 At 13:07

Against uber

Status: Sent to company

Dears, My last 2 trips were a complete disgrace, I am using uber for 2 years and service these days is becoming beyond horrible, I.found the application today showing that my driver arrived thou he is 10 min away from my location, I called him 5 times he didn't pick up the call and I saw his location.on the map not moving for another 10 min . Obviously he was ignoring my call to force me to cancel the request and I was charged for the cancelation fees. The trip before this, the driver was extremely rude and dropped me in the middle of the route and said my destination is not in his way at 11:30 pm!!! I found uber the most reliable and safe way but shame on the level of service it reached.