Unifreight Global Logistics
Website: http://unifreight.com.eg/




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Unifreight Global Logistics
Rated 1/5 based on 1 Complaints

Custom Clearance of Goods In Alexandria.

By Anonymous. On March 29th, 2016 At 16:40

Against Unifreight Global Logistics

Status: Sent to company

Since October last year I have been trying to clear my consignment being held by Unifrieght Global Logistics in Alexandria. I had been given a false name of an Importer one that did not exist to do my clearance. I informed my lawyer and Unifreight I spoke to Riham Mohamed and she said to write what had happened and would help me. I received no advice or help from them in fact they told my supplier and people who were trying to help different stories of what we should do they kept us running around in circles for months. Finally a friend found an Importer one that I could trust. Now I had a representative who understood importing and they arranged to meet with Riham Mohamed and she would not make herself available, they have been going back and forth from Cairo to Alexandria for about 6 weeks now. I phoned Riham yesterday to ask if she would help my representative and she told me she would and that she would phone him after our call. Riham did not phone him, and my representative phoned at least 10 times the staff at Unifreight would not put him through to speak with her. Today my representative yet again went to meet with Riham Mohamed and she was absent from the office after agreeing with me she would be there and would help my representative to clear the consignment which is only 5 cartons of clothing. Initially Riham sent me a quotation for my consignment to release them from customs which was 2099 le in December 2015 by the time my representative went