Pizza Hut
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Pizza Hut
Rated 1/5 based on 2 Complaints


أكل زبالة

By Merna Mohamed. On July 25th, 2015 At 04:08


Against Pizza Hut

Status: Published


أنا أخر يوم رمضان طلبت أكل من عندهم وأتصلت عملت أوردر الساعة 5 وقلتلهم عوزة اﻷكل الساعة 6.30 أوﻻ اﻷكل جالى الساغة 8 وأكل بارد ومجلد وميتكلش وﻻ شكلو وﻻ طعمو حلو وتحس إن اﻷكل كان برد وسخنوة تانى مثلا وكنت طالبة 2 بيتزا وسط دفعت 180 جنية... بجد دى قلة زوق وطبعا دة غير كمية اﻷتصالات إلى إتصلتها ويلطعونى ومحدش يرد ويشتغلونى فعلا المطعم بقى زبالة


Delivery

By Lina El Hadidy. On July 27th, 2014 At 20:12


Against Pizza Hut

Status: Published


I made an order today from pizza hut at 3:30 (more than 3 hours befor iftar) and made it very clear that I wanted it delivered 3al fetar. Until 6:35 pm I didn't get my order. So I called the hotline and was transfered to the "complaints department" after waiting for almost 10 mins on hold! The man answered bebrod raheeb "el order hayb2a 3andek khelal da2aye2 ya fandem" -"mota2aked eno haiwsal abl el fetar" -"akeed ya fandem, ana hatabe3 3al order benafsy". 6:50 on Iftar, no pizza! I kept trying to call the hotline, kol shwaia 7ad ysebni on hold for a few minuts wel khat ye2ta3. until finally I got to the same shitty "complaints department" again, I got the same response "da2aye2 w haykoon 3andek ya fandem"! oltelo da2ayee2 eh el fatr ba2alo 10 mins! his argument was" asl kol el nas bteb2a 3aiza el akl wa2t el fetar" tab ana talba mn 3:30!! when I said khalas msh 3aiza el order w msh hatlob delivery mn pizza hut tani ally ok!! and I got the order at 7:25 (35 mins after iftar) and when I told him msh 3aiza el orderhe didn't even hesitate, just went away! This is the Worst customer service I've ever seen!