Jumia Egypt
Website: https://www.jumia.com.eg

Email: info@eg.jumia.com

Hotline: 19582

Address:

Social Media:

Bio:

Rating:
Jumia Egypt
Rated 3/5 based on 63 Complaints


Customer Service

By Mariam Hassan. On July 20th, 2017 At 11:45


Against Jumia Egypt

Status: Pending


Customer service is more than jus not professional. The network at the call centre seems to be so bad that I can't even hear the agent talking, the line disconnected half-way through the call and they didn't bother calling me back. Waiting time is at least 4 MINUTES! And above all, the line keep disconnecting before I even get the chance to talk to an agent.


delivery not done and bad customer service

By Amr Morsy. On May 12th, 2017 At 09:54


Against Jumia Egypt

Status: Pending


i ordered 3 orders you can check from attachements , first one they informed me that its cancelled while im not ask to cancell it and when i asked to contact with customer service supervisor they refused and nothing delivered to me from the 3 orders


dont buy anything from Jumia

By Mohamed Gomaa. On January 20th, 2017 At 06:30


Against Jumia Egypt

Status: Pending


“Jumia is the worst place to buy anything online, because they have always a fake products with low rates and once you purchase it you will receive an Email telling you that the product is not available on stock, and if you complained they will tell you go to the hell and will not offer any other alternative products you may ask me why they put fake product on their web? this is called as the black hat marketing as you put a fake product with a low rates to increase the number of your visitor to the website, i bought a bike from them online and after 2 days i have been informed that the product is not available on the stock and asked them to give me any alternative regardless the trade mark or price but they didn't accept it and they offered a compensation for just 4 $ which is a kind of mockery for the customers, Jumia Egypt know what is the meaning of customer, moreover their customer service is very rude


الغاء الطلب وعدم كيفية ارجاع النقود

By Anonymous. On January 15th, 2017 At 07:56


Against Jumia Egypt

Status: Pending


اوردر بتاريخ 30 12 2016 وتم الغاؤه اليوم بتاريخ 15 1 2017 بعد 15 يوم انتظار مع عدم ايضاح السبب او كيفية ارجاعهم النقود التى تم دفعها اون لاين !!!!!!!


اختلاف المنتج

By Hima Mostafa. On January 10th, 2017 At 06:06


Against Jumia Egypt

Status: Pending


انا اشتريت من موقع جوميا موبيل بموصفات معينة لقيت ان هما بعتين موبيل تاني موصفات غيرها ؟؟ ايه الح