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You are the worse company...part 2

By Ahmed Hedar On October 20th, 2014 At 11:53


Against Telecom Egypt

0

Here are my observations, after having dealt with dozens of workers, from repairmen all the way up to office personnel.... They do not understand the the concept of 'serving the customer' and need training in all aspects, including how to talk to customers They are incompetent ... totally not trained to do the work that they are hired for. They are self serving...... They 'make' work by purposely not finishing a job so they are called back and therefore earn a little extra on the side.(of course, you are expected to pay a tip) They do poor quality work so it has to be redone soon after and therefore the customer pays another tip all the while making it seem like they are doing you a favor. They take the highest bribe...ie; whoever is willing to pay more gets preferential treatment. They give preferential treatment to those that have connections...or those that can do them a favor in return. They make totally outrageous promises just to appease the customer, fully knowing that they will not do what they say. There is no sense of doing a job well...its all about how much they can get, how fast they can finish. You couldn't expect any work to be done anywhere near Eid (before or after) or another holiday....not even on Thursday...cuz that's right before Friday. On top if it, they don't have proper equipment, oftentimes borrowing a phone or another peice of equipment. The repairmen have come and left us waiting at the box outside the house promising to be back in 5 minut


You are the worst company of any I have dealt with in the world

By Ahmed Hedar On October 20th, 2014 At 11:45


Against Telecom Egypt

0

I've been very patient and somewhat hesitant about posting my experiences with Telecom Egypt....I wanted to give them a chance to fix things and be sure it wasn't my end that was the problem.So, first, I renewed and replaced all my wiring (twice), put in a new phone line, changed to a new router, did all the recommendations that they suggested, waited endless hours for maintenance staff (who more often than not, did not show up on time) spent countless hours on the phone with them and made repeated visits to their office and still, after over a year, I have no, or sometimes, at very most, unstable internet, short lived service and maybe a total of 3 weeks phone service over the past year or so. Every contact, either with repair staff, phone tech support or office personel, ends in many promises, botched, or no attempts and ultimately no solution. Sometimes, the service will come and work for a few days, but then its off again! Bottom line is their service is abysmal, dealing with them is beyond frustrating and always ends in no service. Here are my observations, after having dealt with dozens of workers, from repairmen all the way up to office personnel.... They do not understand the the concept of 'serving the customer' and need training in all aspects, including how to talk to customers They are incompetent ... totally not trained to do the work that they are hired for. They are self serving...... They 'make' work by purposely not finishing a job so they are calle


شركه نصب

By Ahmed Abdel-Hamid On October 2nd, 2014 At 21:03


Against Jumia Egypt

2

اشتريت من جوميا تابلت ب 899 جنيه ووصلوهولي وبعدين لما لقيته بايظ رجعته وقالوا هنتاكد انه بايظ ونكلمك كلموني بعد أسبوعين وقالوا ممكن تشتري حاجه تانيه وتاخد فلوسك خصم اخترت تابلت تاني وفضلوا 15 يوم من غير ما يوصلوه وبعدين لما اتاخر لغيت الاوردر وحبيت استرد فلوسي من تاريخ 13 سبتمبر لحد دلوقتي مش عاوزين يرجعوا الفلوس وكل ما أتكلم يقولولي ده مشكله مش شركة الشحن في النهايه شركه جوميا شركه تحترف النصب سواء عن طريق المنتجات اللي بتتباع باغلي من سعرها الحقيقي وكمان منتجات تانيه الكواليتي بتاعتها زي الزفت وكمان النصب في خدمات المرتجعات وخدمات مابعد البيع


مشلكة في الشبكة

By Ashraf Sabry On September 15th, 2014 At 16:28


Against Vodafone

0

(1-6261333921) ده رقم شكوى مقدمها لشركة فودافون من شهر 7 سنة 2013 بخصوص ضعف تغطيه الشبكة في المنطقة اللى انا عايش فيها وانها مش بتلقط 3G ، لما قدمت الشكوى بلغوني بان قسم الشبكات هيتواصل معايا خلال يومين ومفيش حد اتواصل وفضلت اتصل استفسر عن الشكوى تقريبا مره كل شهر ويبلغوني بانه هيتم حل المشكله في اقرب وقت نفس الرد في كل اتصال وتواصلت مع الجهاز القومي لتنظيم الاتصالات قالولى بأن طالما في شبكة مش هنقدر نقدم شكوى. انا حالياً بقالى شهرين مفيش شبكة معظم الوقت داخل بيتي لأن التغطيه اصبحت اسوأ من الاول بكتير واتصلت بيهم قلت لهم ان الشكوى دي بقالها سنة ومفيش حاجه اتغيرت بالعكس بقت اسوأ من الاول قال لي ان الشكوى اتقدمت مش بالشكل الصحيح وخد مني نفس البيانات اللى اتخدت قبل كده وقالى انا قدمت لحضرتك شكوى جديده وقسم الشبكات هيتواصل مع حضرتك في اقرب وقت ومفيش حد اتواصل معايا كالعادة . شركة فودافون مش بتهتم خالص بمشاكل الشبكات وبتهملها جداً الا لو المتضرر شخصيه مهمه او عميل بيدفع فاتورة مبلغ وقدرة كل شهر فا في مده بسيطة مشكلته هتتتحل انما للعملاء العاديين دول يتحرقوا مش مهم يتقدم لهم خدمة كويسة والشركة المحترمه عازله قسم الشبكات عن العملاء مش مسموح للعميل انه يتواصل مع القسم، العميل اخره يكلم خدمة العملاء حتى مينفعش تكلم اي مسئول اعلى من خدمة العملاء في الشركه للشكوى من الاهمال اخرك خدمة العملاء اللي هي حتى دون المستوى وتخبط دماغك في الحيط


Souq.com SCAM products

By Mohammad Qaoud On September 11th, 2014 At 15:25


Against Souq.com

0

Everyone watch out from Souq.com I bought PC table order id : 408095050812 my phone # 01223290518 The table is missing parts and it is also different from the picture published. I called them and they refused to return it. Thats the second time I got scammed from them . One time I purchased a pair of 3D glassess and I got only 1 . Please stay away from these thieves and try other websites like Nefsak.com or Yashri or JumiaComplaint Content




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