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By Mohamed Nabil On July 16th, 2014 At 06:47
Against Jumia Egypt
I made an order by phone on 6 July 2014 a pair of shoes and 5 t-shirts , after 2 days they brought to me the shoes and only 2 t-shirts !! , so I tried to call them many times they didnt reply , I tried more and more finally they replied , I told them where is the rest of my order there are a pending 3 t-shirts , they check my order , and they told me sorry but 1 t-shirt of the 3 pending ones is out of stock !!!!!! :s , I told them ok so I still want my 2 other t-shirts they told me ok u have to wait from 3 to 5 days again ! I said ok , one more thing please the 2 t-shirts I delivered don't fit my size they are too small I want a bigger size please , they told me ok , the next day a jumia guy came to my house and told the door man to give him the 2 t-shirts and he will go to the next street to give an order to another customer and return back and he didn't give him the bigger size t- shirts instead !! , then he never come back again !!! So i called them many times again and again until they reply , a nice guy reply on me I told him about my complain and told him about an old other complain that was not solved until now , and it is that I bought a pair of shoes before and it wasn't like what I dreamt of so I brought it back to jumia place in new cairo and they told me they will give me my money back but they didn't until now , though mr nice guy I have three problems now 1 : I want my cash back of the shoes that I brought it to you back 2 : I want the my cash back of the tw
By Mohamed Abd Elwadoud On July 3rd, 2014 At 18:32
Against Jumia Egypt
I made an order at 1/7/2014 which should have arrived by now . after sending emails without getting any replys I called them and they just simply said that my order will arrive about 10/7/2014. So anyone can tell me what to do ????? I need my order faster than this and at their site they said from Cairo to Alex max 3 days . I need to talk to someone with authority at jumia . I hope they reply at least this time
By AbdelfaTah AbuGabal On July 2nd, 2014 At 09:01
Against قويدر 2000
أوحش صيانة في مصر وادتلهم الإيفون بتاعي عشان شاشته مكسورة بس التاتش شغال قال لي حتتكلف 1300 قلت مش مشكلة خد الموبيل وطلع يصلحوا فضلت مستنيه من 2 الظهر ل 12 بالليل ومش ببالغ طول لوقت بيقولي بنجيب شاشة عشان لعندي مشتغلتش أو لجهاز مش قابلها وفي ال آخر قلتله عاوز لجهاز وكده نزلي بيه قال لي هيحتاج مني شغل كتير جيبهلي بكرة وكان لجهاز فصل أنا مردتش أمشي إلى لما اجرب افتحه ولما فتحته لقيت بيعمل حاجات عجيبة المهم انو حرق لبروسيسور عشان مبيفهمش في ال موبايلات واضح أنا ساعتها مكنتش عارف ا لحصل قال لي هاتهولي بكرة ده مفيهوش حاجة جبته تاني يوم واعدت من 2 -12 برده وكانوا مضايقين قوي إني وقفلهم على باب لمحل كل ده أنا مكنتش فاهم ا لعيب اللي هو عمله لحد ماهوا قال لي لبروسيسور اتحرق ومحتاج بكرة كمان عشان أجيب واحد جديد رحتله تاني يوم قلتله أنا عاوزه يتصلح يا آخد فلوسه فضلت من من 5-12 بيحاول يصلحوا في ال آخر عمله كل لمحاولة عشان يمشوني ويحاولوا يخلوني اتخانق وكده لحد مقعده يفصلني يدلي كام في ال آخر الدولي 3000 جنيه على أساس لشاشة بـ2000 في ترادلين حسبي الله ونعم الوكيل
By Magdi Youssef On June 28th, 2014 At 15:26
Seriously it is the worst ever company. I've been trying to fix my red internet lamp for over 10 days, but in vain, I waited over 45 min. For many days To have an answer but no way...my service numer is 0225287545.
By maha philip On June 27th, 2014 At 17:07
Against Jumia Egypt
I have been sending emails and calling Jumia for 3 weeks now regarding this order (wimpy kid diary-book8)... Nothing happened since then ... Today, I called AGAIN to discover that the shipment was delivered by aramex to someone named Ahmed ... Whom I have no idea who he is ... I Dont know where the book was delivered ... But I know its not my fault ... I did not get the book , nor my money back ... In addition to wasting more money in phone calls to CS wTing for hours on line and they do nothing about it ... I want my money back pls ... I always believed shopping through jumia website was a good experience ... Now, I assure you I will think more than once before buying from Jumia again ... I am truly disappointed. I know they have a lot of customers, and one less doesn't matter.